Description
Explains the underlying principles behind the new 9001 standard and process management. It examines the impact of process management on an organization and outlines what is required to achieve certification and put in place the foundations for business improvement.
Cross References:
ISO 9001:2000
Product Details
- Published:
- 11/01/2003
- ISBN(s):
- 0580414256
- Number of Pages:
- 108
- Product Code(s):
- 30092397
