AWWA ACE68608

$14.00

It's Not a Crisis, But Everyone Else Thinks It Is
Conference Proceeding by American Water Works Association, 11/01/2008

Document Format: PDF

Description

This powerpoint presentation presents a crisis situation and how it was handled by the media and by Tampa Bay Water. Topics covered include: be the first and best source of informationwith the Board, the public, and the media;open communications with project teamcriticalincluding full disclosure to communications staff; respond to the role of investigative reporter byupholding the public’s right to know, uncovering “secret” information, provoking outrage; and,prompt policy changes or action; focus on reports to Board, regulators, members; and, have communications staff attend and observeinterviews.

Product Details

Edition:
Vol. – No.
Published:
11/01/2008
Number of Pages:
24
File Size:
1 file , 1.1 MB
Note:
This product is unavailable in Ukraine, Russia, Belarus