AWWA ACE71030

$14.00

MAP to Quality: Management Assessment Profile – 25 Performance Standards
Conference Proceeding by American Water Works Association, 11/01/2009

Document Format: PDF

Description

This powerpoint presentation begins by providing a brief overview of the Management Assessment Profile (MAP) to Quality program, a set of standards toinstill professionalconsistency anda peer-to-peersupport system toexpand growth andknowledge capacitiesof the organization. The MAP 5×5 Quality Matrix is presented and includes 5 selected values: vision;client service;leadership; technical management; and, community. Operations, maintenance, andmanagement standards are presented, along with an achievement system, and buying in and getting it all done.

Product Details

Edition:
Vol. – No.
Published:
11/01/2009
Number of Pages:
23
File Size:
1 file , 1.7 MB
Note:
This product is unavailable in Ukraine, Russia, Belarus