Description
Identical with ISO/DIS 9004.2:1990. Provides guidelines for the establishment of a quality management system for services with the primary objective of preventing unsatisfactory services.
Product Details
- Edition:
- 1st
- Published:
- 06/10/1990
- ISBN(s):
- 0726263907
- Number of Pages:
- 15
- File Size:
- 1 file , 790 KB
- Product Code(s):
- 10097161
- Note:
- This product is unavailable in Russia, Belarus
